Interdisciplinary Journal of Virtual Learning in Medical Sciences

Published by: Kowsar

Quality Assessment of the Library Services at the AJA University of Medical Sciences Libraries Using LibQUAL Model

Mojgan Mohammadimehr 1 , Sayed Majed Hashemi 2 , * , Sanaz Zargar Balaye Jame 3 and Mohammad Ali Shayesteh Moghanlou 4
Authors Information
1 Department of Microbiology, Education Development Center, AJA University of Medical Sciences, Tehran, IR Iran
2 Faculty of Educational Science and Psychology, Shahid Chamran University, Ahvaz, IR Iran
3 Department of Public Health, School of Medicine, AJA University of Medical Sciences, Tehran, IR Iran
4 MSc of Educational Management, Telecommunication Company of Tehran, Tehran, IR Iran
Article information
  • Interdisciplinary Journal of Virtual Learning in Medical Sciences: September 2016, 7 (3); e12169
  • Published Online: September 30, 2016
  • Article Type: Research Article
  • Received: December 15, 2015
  • Revised: September 2, 2016
  • Accepted: September 30, 2016
  • DOI: 10.5812/ijvlms.12169

To Cite: Mohammadimehr M, Hashemi S M, Zargar Balaye Jame S, Shayesteh Moghanlou M A. Quality Assessment of the Library Services at the AJA University of Medical Sciences Libraries Using LibQUAL Model, Interdiscip J Virtual Learn Med Sci. 2016 ; 7(3):e12169. doi: 10.5812/ijvlms.12169.

Abstract
Copyright © 2016, Interdisciplinary Journal of Virtual Learning in Medical Sciences. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 International License (http://creativecommons.org/licenses/by-nc/4.0/) which permits copy and redistribute the material just in noncommercial usages, provided the original work is properly cited.
1. Introduction
2. Methods
3. Results
4. Discussion and Conclusions
Acknowledgements
Footnotes
References
  • 1. McCord SK, Nofsinger MM. Continuous assessment at Washington State University Libraries: a case study. Perform Measure Metrics. 2002; 3(2): 68-73[DOI]
  • 2. Thompson B, Cook C, Kyrillidou M. Concurrent Validity of LibQUAL+™ Scores: What Do LibQUAL+™ Scores Measure? J Acad Librariansh. 2005; 31(6): 517-22[DOI]
  • 3. Cook C, Heath F, Thompson B, Webster D. LibQUAL+TM: preliminary results from 2002. Perform Measure Metrics. 2003; 4(1): 38-47[DOI]
  • 4. Tenopir C. Beyond usage: measuring library outcomes and value. Lib Manag. 2011; 33(1/2): 5-13[DOI]
  • 5. Nicula JG, Laseter SB. LibQUAL+TM and the Professional Military Library. Paper presented at the Special Library Association annual conference: Putting Knowledge to Work. 2004;
  • 6. Cook , Heath F, Thompson B, Askew C, Hoseth A, Kyrillidou M, et al. LibQUAL+™ Spring 2003 Survey. 2003;
  • 7. Analysis of the libraries of the Pennsylvania state system of higher education. 2007;
  • 8. Dowd J. LibQUAL+™ at Glasgow University Library 2006. 2006;
  • 9. Ghafari S, Korani A. A survey on the quality of services of medical sciences libraries of Kermanshah. J Lib Inf Sci Inf Technol. 2011; 3(12): 53-68
  • 10. Mardani A, Sharifmoghadam H. Evaluation of the quality of library services from the viewpoints of users and librarians using LibQual scale at Tehran University of Medical Sciences. J Health Administ. 2012; 15(47): 47-58
  • 11. Esfandiyari A, Babolhavaeji F. Quality assessment of university libraries. Lib Inf Q. 2010; 45(4): 59‐87
  • 12. Hariri N, Afnani F. The gap analysis of services provided in the library of medical school of Tehran university of medical sciences. Nat stud Lib Inf Organiz. 2009; 19(4): 165‐180
  • 13. Hamzavi Y, Kazemi M, Hossinifar T, Hashemain AH, Khazaei M. Quality of educational services in the library of Kermanshah School of Medicine based on library standards (2011-2012). Educ Res Med Sci J. 2014; 3(1): 30-3
  • 14. Bace M. LibQUAL+ 2005 analysis and action report. 2011;
  • 15. Gatten JN. Measuring consortium impact on user perceptions: OhioLINK and LibQUAL+™. J Acad Librariansh. 2004; 30(3): 222-8[DOI]
  • 16. Hitchingham EE, Kenney D. Extracting meaningful measures of user satisfaction from LibQUAL+™ for the University Libraries at Virginia Tech. Perform Measure Metrics. 2002; 3(2): 48-58[DOI]
  • 17. Mohammad BF, Hasanzadeh M. Assessing the quality of services in public libraries of qazvin using libqual. Res Inf Sci Public Lib. 2009; 15(1): 7-29
  • 18. Tahmasebi S, Nooshinfard F. Evaluation the quality of service (ServQual) in the central library of Islamic Azad Universities of Mazandaran Province. Int J Bas Sci Appl Res. 2014; 3: 142-7
  • 19. Hashemian MR, Alemokhtar M, Hasanzadeh A. Quality Assessment of Services Provided by Libraries of Isfahan University of Medical Sciences Using Gap Analysis Model (LibQUAL), Iran. Health Inf Manag. 2012; 9(3): 440-4
Creative Commons License Except where otherwise noted, this work is licensed under Creative Commons Attribution Non Commercial 4.0 International License .

Search Relations:

Author(s):

Article(s):

Create Citiation Alert
via Google Reader

Readers' Comments